Resource Maintenance for Pharmacy Technicians
It can be challenging for store owners to figure out the best strategy to manage a profitable and successful independent pharmacy. Hiring and training the proper people come with its own set of difficulties, but successfully managing your technicians and pharmacists can lead to success. It's crucial to realize that the work of pharmacy technicians of in-office pharmacy dispensing is so varied and valuable that you could be doing yourself a tremendous disservice if you're not making the most of it.
Pharmacy technicians can handle a wide range of jobs and day-to-day operations. Preparing inventory management, prescriptions and drugs, and patient involvement are just a few of the major duties pharmacy technicians are entrusted with.
Inventory persists to be the most expensive aspect of running a small pharmacy. Fortunately, with today's technology in pharmacy management software systems, inventory management has become a lot easier. However, it still necessitates the involvement of someone from the pharmacy on some level. Pharmacy technicians can be taught to assist with this work if they have expertise and awareness of pharmacy operations.
The pharmacy technicians can help enhance your independent pharmacy's inventory by monitoring reorder points on pharmaceuticals, circulating inventory, withdrawing overstock and managing expires, to name a few things. Technicians can create inventory reports using our pharmacy software and pharmacy point of sale system to assist them manage things on the shelf, asses inventory and be alarmed to any short-dated items to avoid them going out of date.
One of the most typical duties of the technician is to prepare and fill prescriptions. This is, without a doubt, one of the most crucial. Patients pick an independent pharmacy for a reason, and they trust you to provide them with not only fast but also efficient service. Knowing to read prescriptions and arrange them correctly is an essential component of a pharmacy technician's employment.
As pharmacies become busier, the technicians are expected to step up and support the pharmacists. Pharmacies can use our software to activate a multi-layered workflow that will help them coordinate their employees and responsibilities throughout the day.
Pharmacists can pre-confirm data entry from technicians, send it to dispense or fill queue, where the technicians can work for a pending prescription list, validate the drug is correctly collected, and then return to the pharmacist for final confirmation, using the available options. Within our pharmacy software system, our e-work system is an improved technique to fill fast and efficiently. The PD-RX pharmacy system's workflow is completely customizable.
Pharmacy technicians are frequently the first to speak with and make an idea on patients. Because many people who visit a pharmacy are sick and require assistance, excellent customer service skills are essential. Pharmacy technicians can assist patients in picking up prescriptions, selecting OTC products, making recommendations, answering basic medical queries, and referring them to the pharmacist.
Pharmacy technicians of in-office pharmacy dispensing can enroll patients in email and text communication through our pharmacy management software. This allows pharmacy staff to send alerts when patients' prescriptions are due for top up, ready for collection, and can send custom messages.
In states where electronic prescriptions are not required, technicians and cashiers can scan paper prescriptions and place the customer in the filling queue using software. This queue also allows them to assign a priority, such as "waiting," to these consumers, putting them at the top of the queue.
Year after year, the job of the pharmacy technician has expanded and continues to develop. A at PD-RX Pharmaceuticals we understand your work process, allows you to easily manage and assign responsibilities to your technicians, and is efficient is critical to the success of an independent pharmacy. Our software enables you to profitably deal with your business and workers.
**Disclaimer: The information on this page is not intended to be a doctor's advice, nor does it create any form of patient-doctor relationship.